Results

There’s nothing we like more than talking about results—except hearing our clients talk about them.

CHS HEALTH SERVICES

"I can't imagine how we would support our growth without the gains we've gotten from RCxRules."
—Stephanie Larson, Senior Director of Revenue Cycle Management, CHS Health Services

Challenge

Eliminate labor-intensive manual auditing processes; improve reporting and tracking of coding audits; increase visibility through better productivity and quality reporting.

Key Results

  • Exceeded YTD growth plans while avoiding 55% increase in FTEs
  • 20% improvement in practice/staff ratio
  • Eliminated labor intensive and costly manual audit process
  • Reduced cycle time in identifying bottlenecks and problems so issues are resolved much faster

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PHYSICIANS RESOURCES, LTD.

"RCxRules is a game-changer for us. We bring new practices live more quickly while lowering labor costs and reducing denials. We couldn't achieve these results without RCxRules."
—Brian Hall, President, Physicians Resources, Ltd.

Challenge

Reduce the timeframe for bringing new practices live; accept charge data from a range of disparate EMRs live; reduce dependency on expert staff and improve financial results for customers and PRL.

Key Results

  • 100% increase in staff productivity with a 250% increase for newly hired staff during their 12-week ramp-up period
  • 8.7% reduction in business office labor costs
  • 66% faster implementation of new customers resulting in revenue acceleration
  • 4 percentage point reduction in denial rate

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CONVERGENT SOLUTIONS, INC.

"I could never go back to running my business without RCxRules given our success in reducing errors and manual effort."
—Arlene Kelly, President, Convergent Solutions, Inc.

Challenge

Eliminate inconsistencies and overhead that typically burden health care revenue cycle operations while delivering best practice results to their customers and maximize financial performance.

Key Results

  • $60,000 monthly saved through 98.8% 1st pass acceptance
  • Labor costs contained at 3% of revenue
  • 7% reduction in labor cost per FTE

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