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“I checked with ADP and RCxRules has never taken a vacation day, a sick day, or been late to work. It does what we want it to do every single time, that consistency is a game changer.”
What Our Customers Are Saying
Duane Sheldon
Vision Innovation Partners
Director of Revenue Cycle
"I put the RCxRules Revenue Cycle Rules in a different category. It is one of only a few products we have bought where the value exceeded what the salesperson promised. It is usually the other way around where the salesperson promises a lot and the product struggles to live up to the expectations."
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Aaron Houston
Family Health Services
CEO
“Koha Health implemented RCxRules over 10 years ago and today it is a core component of our RCM business. The length of the relationship and ongoing success prove the stability and vision of the product. In addition to the product, our relationship with the RCxRules team from Sales to Account Management to Support to Development continues to be an enjoyable experience.”
Chris Fay
Koha Health
Chief Information Officer
“Based on our existing relationship with RCxRules, we knew they were the right choice to help us. We had three specific requirements for an HCC coding solution, and RCxRules was able to accommodate them all. We look forward to continuing this successful partnership.”
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Chris Cousins
Springfield Clinic
Vice President, Managed Care & Ancillary Services
“We’re very happy with our decision to partner with RCxRules. Not only have they delivered superior claim scrubbing capabilities compared to our legacy scrubber, but they have also demonstrated exceptional customer service and commitment to our success. TTUHSC looks forward to a long and productive relationship with RCxRules.”
Pat Conover
Texas Tech University Health Sciences Center
Managing Director, Information Application Services
“Our team didn’t take long at all to get comfortable using the HCC Coding Engine. We were able to hit the ground running as soon as the product was in place and start impacting our RAF scores.”
Lauren Sightler
Center for Primary Care
Director of Population Health
“We do employee satisfaction surveys every January and July. Once we implemented RCxRules we saw a 24% increase in employee satisfaction. Our goal is a 75% net promoter score and we’re currently at 83%. We’ve seen employees go from feeling totally overwhelmed to feeling secure and satisfied in their roles. It's a win for us in terms of productivity and an obvious win for our employees’ wellbeing.”
Elizabeth Strohminger
Eleanor Health
Revenue Systems Manager
“With RCxRules, we have dramatically reduced denials and improved staff efficiency. This helps us continue to improve the level of service we provide to our physician customers, which is essential given today’s competition. I don’t see how we could produce these results without RCxRules.”
Brad Cox
Koha Health
Vice President of Revenue Cycle Operations
“I would definitely recommend working with RCxRules to anyone who wants to reduce manual processes and improve their rejection rates. PCLI normally operates at a high standard—we are always looking to improve and be the best we can be, and RCxRules helped us achieve that.”
Rebecca Ashley
PCLI
Data Entry Team Lead
“The RCxRules support team is so awesome. Any time you have a question they respond right away with helpful information. Whether by email or over the phone, they’re always so easy to work with.”
Shymeka Lewis
Center for Primary Care
Coding Manager
“RCxRules isn’t afraid to think outside of the box to automate tasks that could reduce denials. When you have a high-volume business, automation is the best option to reduce manual errors —and this particular type of transparent automation that gives the user clear oversight and full control is a game changer.”
Twyla Fuertes
HNI Healthcare
VP of Revenue Cycle and Managed Care
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