Technical Implementation Specialist

Job Description:

The Technical Implementation Specialist is responsible for the technical configuration, interface development, and complex rule development for new customer software implementations. The Technical Specialist will work closely with the Implementation Project Manager to ensure the implementation goes smoothly and is completed on schedule.    

Responsibilities Include:

• Working with customers and vendors to map HL7 Interface data into and out of the RCxRules application
• Working with customers and vendors to map the necessary data elements and master files from the customer’s revenue cycle management system
• Development of business process rules and flows to address customer and payer specific requirements for correct billing 
• Assisting customer with automating identified business processes 
• The position will require significant interaction with customers, so strong customer service skills and the ability to travel is required. 

Qualifications:

• Bachelor's Degree  
• 3-5 years of experience developing or managing healthcare interfaces using HL7 and with TCP/IP 
• Proficient in writing and troubleshooting SQL statements and able to demonstrate a strong understanding of SQL Server database structure/relationships 
• Demonstrated knowledge of Microsoft Office products such as Word, Excel, Access, Outlook, Visio, and PowerPoint 
• Ability to travel up to 30% of the time throughout the United States 
• Position is based in Burlington, Vermont or remote.

Desired Characteristics:

• Strong problem solving and technical troubleshooting skills 
• Strong customer service skills 
• Excellent written and oral communication skills
• Must have experience working effectively both in a team environment as well as independently 
• Experience with practice management and/or EHR systems. 
• Knowledge of the claims billing process 
• Ability to manage multiple priorities/projects 

Why RCxRules?

At RCxRules we’re not only committed to the success of our customers, but to our employees as well. We are driven to provide an environment where initiative and creativity are rewarded and where ideas are welcomed and valued. We also offer comprehensive benefits, including:

• Healthcare to meet the needs of you and your family
• Parental leave
• Dental and vision
• 401(K) with a company match
• Paid time off and holidays (including your birthday!)
• Lakeside office (part of the Hula community)

Additional Information:

Location: Burlington, VT or remote

Type: Full-time

Compensation: Commensurate with experience