What Our Customers Are Saying
"I put the RCxRules Revenue Cycle Rules in a different category. It is one of only a few products we have bought where the value exceeded what the salesperson promised. It is usually the other way around where the salesperson promises a lot and the product struggles to live up to the expectations."
“Koha Health implemented RCxRules over 10 years ago and today it is a core component of our RCM business. The length of the relationship and ongoing success prove the stability and vision of the product. In addition to the product, our relationship with the RCxRules team from Sales to Account Management to Support to Development continues to be an enjoyable experience.”
“Based on our existing relationship with RCxRules, we knew they were the right choice to help us. We had three specific requirements for an HCC coding solution, and RCxRules was able to accommodate them all. We look forward to continuing this successful partnership.”
“We’re very happy with our decision to partner with RCxRules. Not only have they delivered superior claim scrubbing capabilities compared to our legacy scrubber, but they have also demonstrated exceptional customer service and commitment to our success. TTUHSC looks forward to a long and productive relationship with RCxRules.”
“Our team didn’t take long at all to get comfortable using the HCC Coding Engine. We were able to hit the ground running as soon as the product was in place and start impacting our RAF scores.”
“We do employee satisfaction surveys every January and July. Once we implemented RCxRules we saw a 24% increase in employee satisfaction. Our goal is a 75% net promoter score and we’re currently at 83%. We’ve seen employees go from feeling totally overwhelmed to feeling secure and satisfied in their roles. It's a win for us in terms of productivity and an obvious win for our employees’ wellbeing.”
“With RCxRules, we have dramatically reduced denials and improved staff efficiency. This helps us continue to improve the level of service we provide to our physician customers, which is essential given today’s competition. I don’t see how we could produce these results without RCxRules.”
“I would definitely recommend working with RCxRules to anyone who wants to reduce manual processes and improve their rejection rates. PCLI normally operates at a high standard—we are always looking to improve and be the best we can be, and RCxRules helped us achieve that.”
“The RCxRules support team is so awesome. Any time you have a question they respond right away with helpful information. Whether by email or over the phone, they’re always so easy to work with.”
“RCxRules isn’t afraid to think outside of the box to automate tasks that could reduce denials. When you have a high-volume business, automation is the best option to reduce manual errors —and this particular type of transparent automation that gives the user clear oversight and full control is a game changer.”
Customer Results Snapshot
Click through to see key data points from real customers who have implemented RCxRules.